Refund & Cancellation Policy

sehwal.co.in
Last Updated: 22-09-2025

1. Introduction

sehwal.co.in (“Company,” “we,” “our”) provides digital marketing services, including but not limited to search engine marketing, social media campaigns, SEO, and advertising campaigns (e.g., Microsoft Advertising / Bing Ads). This Refund & Cancellation Policy outlines the conditions under which refunds or cancellations are allowed, how to request a refund or cancel services, and limitations and exceptions. By purchasing or using our services, you agree to the terms outlined below.

2. Service Nature

Our services are digital and/or campaign-based, often involving ongoing advertising budgets, third-party ad spend, and professional time. Results from digital marketing campaigns (leads, clicks, conversions, ROI) cannot be guaranteed due to factors outside our control (platform algorithms, audience behavior, competition). Because of the nature of these services, refunds are limited and evaluated case by case.

3. Refund Eligibility

Refunds are generally considered under the following circumstances:

• Service not delivered: Full refund if the service has not yet started or no work has been performed.
• Partial service completed: Partial refund prorated based on work completed.
• Technical failure on our side: Full or partial refund depending on evidence and impact.
• Paid advertising budgets spent: Non-refundable. Ad spend already executed on platforms (e.g., Microsoft Ads, Google Ads) cannot be refunded.

Important: Customized strategies, SEO campaigns, or content creation that has already begun or been delivered are non-refundable.

4. Cancellation Policy

You may request service cancellation at any time by emailing contact@sehwal.co.in with your account/order details. Cancellation requests must be submitted in writing.

If the service has not yet started, full payment may be refunded. If the service has partially started, a pro-rated refund may be offered, considering:

• Time spent on strategy, research, or content creation.
• Actual ad spend already utilized on advertising platforms.

Cancellation does not exempt you from paying fees for work already completed.

5. Advertising Budgets

Digital marketing services often involve third-party advertising spend (Microsoft Ads, Google Ads, Facebook Ads, etc.). All ad spend allocated and executed is non-refundable, even if campaigns are canceled midway. Refunds may only cover service fees (management, consultation, strategy) and not platform spend.

6. Refund Request Process

To request a refund, send a written request to contact@sehwal.co.in with:

• Service/Order reference number
• Reason for refund
• Supporting documentation (if applicable)

Our team will acknowledge your request within 5 business days. Refund evaluation may take up to 15 business days, depending on the complexity of the services and documentation provided. If approved, refunds will be issued via the original payment method or an alternative method agreed upon.

7. Exceptions & Non-Refundable Items

• Advertising spend already paid to platforms (Microsoft Ads/Bing Ads, Google Ads, etc.)
• Completed services delivered in accordance with contract or scope of work
• Customized digital content already created and delivered
• Third-party tools or subscriptions purchased on your behalf

8. Modifications to the Policy

We reserve the right to update or modify this Refund & Cancellation Policy at any time. Updates will be published on this page with a new “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

For questions or refund requests, please contact:

sehwal.co.in
Email: contact@sehwal.co.in
Website: https://sehwal.co.in
Address: 6340 N ELDRIDGE PKWY STE N117 HOUSTON, TX 77041 USA